Parloa
AI Agent Management Platform for Enterprise Customer Service
About Parloa
Parloa is an AI agent management platform that enables enterprises to build, deploy, and scale conversational AI agents for customer service. The platform automates voice and chat interactions across contact centers, enabling companies to improve customer experience while reducing operational costs through reliable, enterprise-grade AI agents.
Founders
Malte Kosub
CEO & Co-Founder
Co-founder and CEO of Parloa. Serial entrepreneur with background in conversational AI, founded Future of Voice in 2016 before launching Parloa in 2018.
Stefan Ostwald
Co-Founder & Chief AI Officer
Co-founder and Chief AI Officer of Parloa. Previously co-founded Future of Voice with Malte Kosub. Leads AI strategy and innovation.
- AI · Voice & Conversational
- Berlin, Germany
- Series C+
- 2018
- 600 people
- €528.0
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| Series C+ | Undisclosed | General Catalyst | |
| Series C+ | Undisclosed | Durable Capital Partners, Altimeter Capital, General Catalyst | |
| Series B | Undisclosed | Altimeter Capital | |
| Series A | €20.0 | EQT Ventures |
